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FAQs
Products
For about the price of a latte at Dunkin Donuts or a candy bar and soda at 7-Eleven, you can get 3-5-servings of fruits and vegetables with Ruvi. Ruvi ranges from $4.44 per smoothie (one-time 7-Pack) to $3.45 (subscription 42-Pack).
We purchased all the ingredients at Walmart for a week's supply of Ruvi, excluding Tart Cherry, Acai berry, Maqui berry, and Moringa since those items are hard to come by, and it cost $38.46. Compare that to Ruvi at $27.95 for a week's supply and you're getting a pretty good deal!
Because Ruvi is freeze dried it will be safe to consume for several years but recommend using it within 2 years for optimal performance. Because we don’t use additives, Ruvi may clump. We suggest massaging your packet prior to opening it.
Each Ruvi packet delivers 3-5 servings of fruits and vegetables (based on ½ cup serving size). Nearly half of each Ruvi is vegetables so you're getting loads of veggies with Ruvi!
Ruvi is a freeze dried whole food powdered drink. Most powders on the market are air dried or drum dried--inexpensive drying methods using high heat. The high heat destroys many of the nutrients in fruits and vegetables. Plus, those methods rely on purées or juices which strip out many of the beneficial components of the product. Ruvi is freeze dried. Think of taking the whole fruit or veg, flash freezing it, and then freeze drying it. We then grind it into a fine powder that you can easily mix into water and drink. Freeze drying is a gentle process that uses very low heat and pressure to remove the water — nothing else. It leaves you with all the good and none of the bad.
One study shows that freeze dried blackberries have 130% more anthocyanins, 93% more phytonutrients, and 103% increase in free radical scavenging over spray dried (air dried) blackberry powder.(1)
Another study shows that freeze dried strawberries have 61% increase in Vitamin C, 75% more phytonutrients, and 128% increase in free radical scavenging over air dried strawberry powder.(2)
In other words, freeze dried whole food powder is the way to go, and the research backs it up.
No, Ruvi gives you whole, freeze dried fruits and vegetables. Nothing else. Because of this, the powder may clump. We suggest massaging your packet before opening it.
Yes, Ruvi gives you freeze dried fruits and vegetables. Nothing else. Oh, and it’s non-GMO, vegan, and gluten free.
No, Ruvi gives you freeze dried fruits and vegetables. Nothing else. The sugars you see on the label are sugars that come naturally inside the fruits and vegetables. And because you’re getting all that whole food fiber, the natural fruit sugars will metabolize more slowly than juiced products.
It’s because you are getting a drink full of naturally awesome fiber! Think about all the fiber and nutrients present in the skins and body of fruits and vegetables and even in the seeds of raspberries and blackberries. We like to give it to you how nature intended. We actually LOVE the texture of Ruvi. Just wait. You may fall in love!
Where do we start? Fiber – Ruvi has it (juice strips it out). Vegetables – Ruvi has more. Sugar – Ruvi has less (because of the fiber and veggies). Nutrients – Ruvi has more (pasteurization, which juice must go through to be sold in the United States, kills many nutrients and renders many more non-bioavailable).
Drink Ruvi ANYTIME (after all, you can take it with you anywhere). But research suggests that your body absorbs nutrients best in the morning on an empty stomach 30 min before consuming other food. Ruvi is also great for pre- or post-workout. Many find Ruvi is a great pick-me-up in between meals. It might even replace your coffee!
Ruvi is great with all sorts of liquids. We like it with coconut water, almond milk, juice, lemonade and even blended up with ice. Get creative! Be sure to check out our How To Make page for loads of inspo!
The foods in Ruvi are conventionally grown and our growers will meet or exceed the requirements outlined by the FDA and EPA for use of pesticides and herbicides.
Additionally, our food goes through a squeaky-clean washing process, unlike fresh produce you’d find at the supermarket. This washing process cleans away chemical residue from the surface of the food.
Organic certification encompasses more than just the use of pesticides and herbicides. Ruvi meets many of those standards like:
- non-GMO
- no artificial colors
- no artificial preservatives
- no use of irradiation to artificially ripen food
(1) *Lorena Franceschinis, Daniela M. Salvatori, Natalia Sosa & Carolina Schebor (2014) Physical and Functional Properties of Blackberry Freeze- and Spray-Dried Powders, Drying Technology, 32:2, 197-207, DOI: 10.1080/07373937.2013.814664
(2) Orak, Hakime & Aktas, Turkan & Yagar, Hulya & selen isbilir, Sebnem & Ekinci, Neslihan & Sahin, Fikrettin. (2012). Effects of hot air and freeze drying methods on antioxidant activity, colour and some nutritional characteristics of strawberry tree (Arbutus unedo L) fruit. Food science and technology international = Ciencia y tecnología de los alimentos internacional. 18. 391-402. 10.1177/1082013211428213.
Returns & Shipping
We are sorry you aren’t satisfied with Ruvi, but we get it, sometimes returns are necessary. If you need to place a return, you have 30 days from the time of receipt to return your product. Just contact our customer service team through chat or by emailing support@goruvi.com. We will only accept unopened packets. Shipping charges are non-refundable.
Please be sure to use a mail carrier that can track your order. Ruvi will not be responsible for lost shipments of returned products.
If you’d like to exchange your product for another one on Ruvi’s site, simply follow the instructions above for returns and order your replacement items on goruvi.com.
Any order $99 or more is free shipping in the U.S. and Canada.
Orders below $99 are:
- $8 in the contiguous United States
- $12 in Alaska, Hawaii, and Canada
We currently do not ship outside of the U.S or Canada.
SUBSCRIPTION
Yes. Ruvi is discounted 14-22% when you order on subscription.
You can choose the frequency of your order to ship every 30 days, 45 days or 60 days.
On your desktop, click on the account icon in the upper right corner of goruvi.com. On mobile click the menu icon in the top right of the screen and click Sign In. Before logging in click Manage Subscriptions at the bottom of the initial login page. You will then be redirected to the subscription login page.
Once logged in, you will see what is currently in your subscription and your next processing date. You can click on Manage This Bundle under the pack you have selected to see the frequency of your subscription along with the contents and edit those if you desire. In the section You May Also Like, you have the ability to select any product and add an additional subscription or one-time product.
Once logged in, click Manage My Bundle underneath your pack selection to update. Select Update Contents under Your Bundle Details and click the minus button to reduce certain flavors and the plus button to add more flavors. Once you have selected the number of smoothies in your pack size, you will not be able to add any more flavors. Press save to solidify your content choices once finished.
Once logged in, you will see the option to skip at the very top under your next processing date. To skip your next delivery simply click the Skip button. You will then confirm your choice to skip and your next delivery date will be shown.
To cancel your subscription, you will first need to log in to your account. Once logged in, click Manage My Bundle underneath your pack selection to update. At the bottom of the page you will see the Cancel Subscription button. You will then be prompted to confirm your selection.
Once logged in, click on Address and Payment details on the right side navigation bar. From there, scroll down to Manage Addresses and click the drop down arrow on the current shipping address you have listed and all subscriptions associated with that address will show. On this page you can update your shipping address or add a new shipping address.
Once logged in, click Send Now below your next processing date and confirm your selection to process.
**Keep in mind that this will change your delivery schedule causing it to now be 30, 45, or 60 days from the day you chose Order Now.
Once logged in, click Add Discount below the pack you have selected. You will then insert the discount and select apply.
*Please pay attention to your Next Order date to make sure it is within the timeframe of the discount code timeframe.
Once logged in, click Manage this bundle under your current subscription, then scroll to the bottom and click Swap this for a different product. You will then be able to upgrade or downgrade your pack size.